Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Refund and Cancellation Policy :
At The Empire Magazine, customer satisfaction is our priority. Please review the following guidelines regarding refunds and cancellations.
Subscription Cancellations
Single Issue Purchases
All sales of single digital or print issues are final. We do not offer refunds for these purchases unless there was an error on our part (e.g., wrong issue delivered or technical issue with digital access).
Refund Process
If eligible, refunds will be processed within 7-10 business days after receiving your request. Refunds will be issued to the original payment method used during the transaction.
How to Request a Refund or Cancellation
For any requests related to cancellations or refunds, please contact our customer support team at info@theempiremagazine.com with the following details:
We strive to respond to all inquiries within 48 hours.
Non-Refundable Services
Changes to this Policy
We reserve the right to update or modify this refund and cancellation policy at any time. Any changes will be posted on this page and will take effect immediately.